Effective Date: 25/09/2026
At Azhari Online, we are committed to processing and delivering your skincare orders safely and efficiently. Please review our shipping terms below before placing your order.
1. Order Processing
When you shop with Azhari, we may collect:
- Orders are processed after successful payment confirmation.
- Orders are generally dispatched within 1–3 business days.
- Orders placed on Sundays, public holidays, or during promotional periods may require additional processing time.
- Once your order has been dispatched, you will receive shipping or tracking information where available.
2. Delivery Time
Delivery times may vary depending on the customer’s location, courier availability, weather conditions, public holidays, and other circumstances beyond our control.
Estimated delivery time:
- Local/nearby locations: 2–5 business days
- Other locations within India: 3–7 business days
- Remote or difficult-to-reach locations: Delivery may take additional time.
Delivery estimates are not guaranteed and may be affected by circumstances outside Azhari Online’s control.
Orders are processed after successful payment confirmation.
3. Shipping Charges
Applicable shipping charges will be displayed at checkout before the order is confirmed.
Shipping charges may vary depending on the delivery location, order value, package weight, and applicable courier rates.
If Azhari Online offers free shipping on eligible orders, the applicable terms will be displayed on the website or at checkout.
4. Tracking Your Order
Where tracking is available, customers will receive a tracking number or shipment information after the order has been dispatched.
Customers can use the provided tracking information to monitor the status of their shipment.
5. Incorrect or Incomplete Address
Customers are responsible for providing a complete and accurate delivery address, including the correct phone number and postal/PIN code.
Azhari Online will not be responsible for delays, failed deliveries, or additional shipping charges resulting from an incorrect or incomplete address provided by the customer.
If an order is returned to us because of an incorrect address, failed delivery attempts, or refusal to accept the package, additional shipping charges may apply for re-delivery.
6. Delayed or Lost Shipments
While we work with reliable delivery partners, Azhari Online cannot guarantee delivery within a specific timeframe.
Delays may occur due to:
- Severe weather conditions
- Public holidays
- Courier delays
- Incorrect address information
- High order volumes
- Transportation disruptions
- Other circumstances beyond our reasonable control
If your order appears to be significantly delayed or lost, please contact our Customer Support team with your order number so that we can assist you.
7. Delivery Confirmation
An order may be considered delivered once the courier or delivery partner confirms delivery to the address provided by the customer.
If you believe your order was marked as delivered but you have not received it, please contact us as soon as possible so we can investigate with the delivery partner.
8. Contact Us
For questions regarding shipping, delivery, or tracking, please contact our Customer Support team through the contact details provided on the Azhari Online website.
Azhari Online
Email: support@azharionline.in
Website: www.azharionline.in
Azhari – Halal Skincare & Beauty – Skincare You Can Trust