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Privacy Policy

Privacy Policy

Effective Date: 25/09/2026

At Azhari, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect and use your information when you visit our website, purchase our halal skincare and beauty products, or contact us.

1. Information We Collect

When you shop with Azhari, we may collect:

  • Name: Your full name for account creation, order processing, service requests, and communication.
  • Phone Number: Used to confirm orders, coordinate deliveries or service visits, and provide customer support.
  • Email Address: Used for order confirmations, service updates, invoices, customer communication, and other important notifications.
  • Billing and Delivery Address: Required to process orders, arrange deliveries, and provide services at your requested location.
  • Order and Purchase Details: Information about products or services you purchase, order history, quantities, transaction details, and related requests.
  • Payment-Related Information: Information necessary to process payments securely. We may work with third-party payment service providers to process transactions and may not directly store complete payment card or banking information.
  • Customer Support Information: Information you voluntarily provide when contacting our customer support team, including inquiries, complaints, service requests, feedback, and other communications related to our products or services.

We may also collect basic website information, such as your browser, device, and pages visited, to improve your shopping experience.

2. How We Use Your Information

We may use the information we collect for the following purposes:

  • Process and fulfill orders: To process, confirm, pack, and deliver your skincare, beauty, and other purchased products.
  • Process payments: To verify orders and facilitate secure payment transactions through our payment service providers.
  • Provide customer support: To assist you with orders, services, returns, refunds, complaints, and other customer service requests.
  • Respond to inquiries: To answer your questions, requests, feedback, and other communications.
  • Send order and delivery updates: To provide important notifications regarding order confirmation, payment status, shipping, delivery, cancellations, or other order-related activities.
  • Improve our products and website: To understand customer needs and improve our products, website functionality, services, and overall customer experience.
  • Marketing and promotional communications: With your consent, we may send information about new products, special offers, discounts, promotions, and other updates that may be relevant to you. You can opt out of marketing communications at any time.
  • Prevent fraud and unauthorized activity: To detect, investigate, and help prevent fraudulent transactions, unauthorized access, misuse of our website, and other potentially harmful or illegal activities.
  • Comply with legal requirements: Where necessary, we may use or disclose information to comply with applicable laws, regulations, legal processes, or lawful requests from authorities.

3. Payment Information

Online payments may be processed through secure third-party payment providers. Azhari does not normally store your complete card details, UPI PIN, passwords, or other confidential banking credentials.

Please never share your OTP, PIN, CVV, or password with anyone claiming to represent Azhari.

4. Cookies

Azhari may use cookies to provide a better shopping experience, remember your preferences, understand website usage, and improve our website.

You can manage cookies through your browser settings.

5. Sharing Your Information

Azhari does not sell, rent, or trade your personal information to third parties.

We may share limited personal information with trusted third-party service providers when necessary to operate our website, process your orders, provide services, or communicate with you. These service providers may include:

  • Payment service providers: To securely process and verify online payments.
  • Courier and delivery partners: To deliver your orders to the address provided during checkout.
  • Website and technology providers: To host, maintain, secure, and improve our website and related systems.
  • Customer support services: To help us respond to customer questions, service requests, complaints, and other communications.

We aim to share only the information reasonably necessary for the relevant service or business purpose. Where appropriate, we expect our service providers to handle your information securely and use it only for the purposes for which it was provided.

6. Halal Skincare & Beauty Products

Azhari is committed to offering halal skincare and beauty products and providing customers with clear product and ingredient information.

Customers are encouraged to check the individual product page, packaging, ingredients, and available halal information before purchasing or using a product.

Product suitability may vary from person to person. If you have sensitive skin or known allergies, review the ingredients carefully and consult a qualified professional when appropriate.

7. Marketing Communications

With your consent, Azhari may send you promotional and marketing communications about our products, services, and offers. These communications may include information about:

  • New skincare and beauty products
  • Special offers and promotions
  • Discounts and seasonal deals
  • New product launches
  • Skincare and beauty-related updates
  • Other products, services, or offers that may be relevant to you

You are not required to receive promotional communications to place an order or use our services.

You can unsubscribe from promotional emails or other marketing communications at any time by following the unsubscribe instructions provided in the communication or by contacting us directly.

Please note that even if you opt out of promotional communications, we may still send you essential non-promotional messages related to your orders, payments, deliveries, account, or other services you have requested.

8. Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure.

However, no online system can be guaranteed to be completely secure.

9. Your Privacy

You may contact us to request correction or deletion of your personal information where applicable, or to ask questions about how your information is used.

10. Changes to This Policy

Azhari may update this Privacy Policy when necessary. Any changes will be posted on this page with the updated effective date.

11. Contact Us

For privacy-related questions or requests, please contact:

Azhari Online
Email: support@azharionline.in
Website: www.azharionline.in

Azhari – Halal Skincare & Beauty

Welcome to Azhari House of Halal Beauty!                         Buy Any 2 Halal Beauty Products & Get 15% OFF                         Buy Any 3 & Get 20% OFF                         Free Express Shipping on Orders Above ₹499                         100% Certified Halal, Cruelty-Free & Vegan Skincare

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